/ Status page

All Systems Operational
OpenStack 2 & NextVPS Operational
Horizon Dashboard Operational
NextVPS Dashboard Operational
Availabillity Zone AMS-EQ1 Operational
Availabillity Zone AMS-EQ3 Operational
Availabillity Zone AMS-EU4 Operational
API Services Operational
OpenStack connect Operational
Objectstore Operational
ObjectStore Service Operational
Skyline Dashboard Operational
API Services Operational
Classic VPS Operational
Classic Interface Operational
Zone NL1 Operational
Zone NL2 Operational
Zone NL3 Operational
Network infrastructure Operational
Network Operational
DNS ? Operational
OpenStack Connect ? Operational
Backup services Operational
Organization Operational
Website ? Operational
Telephone Operational
E-mail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Support currently closed May 27, 08:30-18:00 CEST
On the 27th of May 2022 our servicedesk will be closed.
Posted on May 20, 16:17 CEST
In this message you will read the following:
1. Description of the maintenance performed
2. Effects on your services
3. Require more information?

1. Description of the maintenance performed
We've opened a maintenance window on Tuesday June 21st from 21:00 to Wednesday 22nd 06:00. (CEST) Within this window the datacenter where our AMS-EQ3/NL3 zone is hosted will perform maintenance on their infrastructure.

2. Effects on your services
There will be no impact on the services hosted by CloudVPS.

3. Require more information?
If you have any questions regarding this maintenance window, please contact the CloudVPS supportdesk at support@cloudvps.com.

Posted on Apr 29, 12:10 CEST
Past Incidents
May 27, 2022

No incidents reported today.

May 26, 2022
Completed - The scheduled maintenance has been completed.
May 26, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 08:30 CEST
Scheduled - On the 26th of May 2022 our servicedesk will be closed.
May 20, 16:16 CEST
May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022
Completed - The maintenance is completed successfully. If you have any questions, please contact our support department at support@cloudvps.com
May 16, 15:18 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 09:01 CEST
Scheduled - We've got some good news. On Monday, 16 May 2022, we will upgrade our Object Store production environment. This will add a highly-requested feature: an up-to-date, S3-compatible, API!

What's changing?
We will be upgrading our OpenStack Swift software from version 1.13 (release Icehouse, 2014-04-17) to version 2.29.1 (release Yoga, 2022-03-30). Some notable changes are:

- Improved S3 API compatibility on middleware: v4 signatures are now supported in addition to the (weaker) v2 implementation.
- Support for symlink objects: symlinks are objects stored in Swift that contain a reference to a target object.
- Added functionality to generate RFC 7232-compliant ETag header values for objects. These can be enabled manually on accounts or containers.
- Object versioning: objects uploaded to a container will automatically be versioned when this function is turned on.
- Added support for inline data segments in SLO manifests: during the update process, this process might cause some temporary communication issues between updated and to-be-updated proxy servers.
- TempURL updates: ISO 8601 timestamps, prefix-based validation and support for SHA-256 and SHA-512 based signatures.
For the full list of changes, please read the Swift Changelog here: https://opendev.org/openstack/swift/src/branch/stable/yoga/CHANGELOG

What does this mean for you?
We understand you'd like to test ahead of the upgrade on Monday, 16 May 2022. Especially when the Object Store environment is an integral part of your application(s). Thankfully, you are able to test the upgraded proxies ahead of time.

To do so, add the following line to your hosts file (found under /etc/hosts on Linux) on the clients or servers that connect to the Object Store environment:

31.3.100.125 $tenant_id.objectstore.eu

Make sure your testing is completed before our scheduled maintenance starts, as well as to remove the above line from your hosts files before we carry out the upgrade.

No interruptions
The Object Store has redundancy, making it possible for us to do maintenance without direct impact on your applications. We’ll install the new software on our proxy servers on Monday, 16 May 2022, between 09:00 and 11:00. The rest of the day will be spent updating the backend servers to the latest software version.

The updated S3 API and most other middleware will immediately be fully functional. However, the symlink feature is dependent on the updates to our backend servers and will not be available until later that day.

Even though you should not notice any interruptions, know that we will be monitoring the process closely to make sure everything keeps running smoothly. Should you have any questions about the entire process, please contact our engineers at support@cloudvps.com.

Kind regards,
CloudVPS Operations

Apr 28, 11:30 CEST
May 15, 2022

No incidents reported.

May 14, 2022
Resolved - A part of our OpenStack platform suffered impact from a DDoS targeted to an instance. As a result, your instance could have experienced packet loss or downtime for a short period of time.

Our apologies for the inconvenience.

May 14, 08:30 CEST
May 13, 2022

No incidents reported.