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All Systems Operational
OpenStack 2 & NextVPS Operational
Horizon Dashboard Operational
NextVPS Dashboard Operational
Availabillity Zone AMS-EQ1 Operational
Availabillity Zone AMS-EQ3 Operational
Availabillity Zone AMS-EU4 Operational
API Services Operational
Openstack 1 interconnect Operational
OpenStack connect Operational
OpenStack 1 Operational
Skyline Dashboard Operational
Availabillity Zone NL1 Operational
Availabillity Zone NL2 Operational
API Services Operational
ObjectStore Service Operational
Classic VPS Operational
Classic Interface Operational
Zone NL1 Operational
Zone NL2 Operational
Zone NL3 Operational
Network infrastructure Operational
Network Operational
DNS ? Operational
OpenStack Connect ? Operational
Backup services Operational
Organization Operational
Website ? Operational
Telephone Operational
E-mail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned network maintenance on Tuesday, May 18 May 18, 23:00 - May 19, 01:00 CEST
On Tuesday, May 18, 2021, we created a maintenance window starting from 23:00 CET till 01:00 hours next day to make the public connectivity of OpenStack 2.0 even more resilient.
This maintenance window is an extension of the initial maintenance window which was scheduled on Tuesday, April 13, 2021.
During the initial maintenance window we could not execute all nessesary tasks, which required us to plan a new maintenance window to complete all remaining maintenance required.

With this message we would like to inform you about the consequences for you.

This writing includes the following items:
1. What is changing?
2. What does this mean for you?
3. More information


1. What is changing?
We've identified a scenario in which public connectivity is degraded and our existing redundancy does not fill this unexpected gap.

This scenario, in combination with better and enhanced connectivity (also for any future platforms), requires us to implement a policy change in our public routers. This policy change will enable a new routing entry which will make the public connectivity in the future more resilient and redundant.

We have already extensively tested and validated this change in our testing environment, ensuring us that this policy works as expected, making the platform even more redundant and resilient.


2. What does this mean for you?
In order to make this change as painless as possible, we will temporarily reduce redundancy, in order to apply this policy.

During the maintenance window, the public connectivity will be re-routed through other redundant routes. No impact is expected, though in exceptional cases downtime can be experienced up to several seconds.

When all policies have been applied, redundancy will be restored fully.


3. More information
If you have any questions after reading this letter, please contact our engineers at support@cloudvps.com

With best regards,
CloudVPS Operations
Posted on Apr 23, 08:59 CEST
Past Incidents
May 15, 2021

No incidents reported today.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021
Resolved - This incident has been resolved.
May 12, 18:22 CEST
Monitoring - One of our compute nodes suffered impact from a DDOS targeted on an instance. Instances residing on an affected node could have experienced packet loss or downtime.
Our team has resolved the impact and will keep monitoring the situation.
If you continue to experience any problems, please contact us for further assistance.

Our apologies for the inconvenience.
May 12, 17:40 CEST
May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.